FAQ

 Small animal boarding

What animals do we board?

We mainly board rabbits, guinea pigs, hamsters and rats, but can board other small pets too. If you are unsure, feel free to message us to ask.  

What do we need to bring on arrival?

For rabbits and guinea pigs, all you need to bring is your pet, a carrier and pellets (if you use pellets). For hamsters and rats, you need to bring their cage, your pet, a carrier, food and bedding.

What times can you drop off and pick up your pet?

We are open between 

Monday to Friday 9-10 am and 4-7 pm

Weekends 9-11 am and 2-6 pm

You can select a 30-minute window between these times when you use the online booking form to book with us. 

What to expect upon arrival? 

Arrival is done at the doorstep, you cannot come in to view the accommodation but a photo of the accommodation will be sent out a few days before arrival. Upon arrival we will discus with you pick up times and your remaining balance for the booking.

Do we send updates while your pet is staying with us?

Yes, we send regular updates over email, which includes photos and a written note on how your pet is doing.

Do we board cats and dogs?

We do not board cats and dogs.

Dog walking and pet sitting

How to book these services?

You can message us to enquire and if we have availability and our within our service area, then we will schedule a meet and greet. This gives us a chance to meet you and your pet in your own home. 

Do we offer solo or group walks?

We only offer solo walks at this moment in time. 

Do we offer puppy visits?

We do. 

Training or behaviour consultations

How to know whether to book a training or behaviour session?

Determining whether your dog needs a trainer or a behaviourist depends on the specific challenges you are facing. If your dog requires basic training, such as learning cues like sit, stay, or recall, a dog trainer is typically suitable. Trainers can also help with puppy training, socialisation, and addressing common behavioural issues like jumping or barking.

On the other hand, if your dog exhibits serious behavioural problems such as aggression, severe anxiety, or obsessive-compulsive behaviours, a behaviourist may be more appropriate. 

If you are still unsure, please send us a message and we can tell you which service is right for you and your dog.

What areas do we cover?

We cover the Salford area only, but we do offer online training sessions and behaviour consultations for those outside our service area.